1. Overview
dnsfox.com uses a limited number of third-party subprocessors to provide our managed WordPress hosting services. This page lists all subprocessors that may process personal data on behalf of our customers in connection with the services described in our Data Processing Agreement.
In accordance with our DPA, we provide at least 30 days' prior notice before engaging any new subprocessor. Customers who have entered into a DPA with us may object to a new subprocessor as described in the DPA.
2. Current Subprocessors
The following subprocessors are currently authorized to process personal data on our behalf:
| Subprocessor | Purpose | Location | DPA Status |
|---|---|---|---|
| Stripe, Inc. | Payment processing and subscription management | United States | In place |
| Amazon Web Services (AWS) | Backup storage (S3) | United States | In place |
| Backblaze, Inc. | Backup storage (B2) | United States | In place |
| Discord Inc. | Internal team notifications and alerting | United States | In place |
| Twilio SendGrid | Transactional email delivery | United States | In place |
| Chatwoot | Live chat customer support | Self-hosted (USA) | N/A (self-hosted) |
| Google LLC | Website analytics (Google Analytics 4) | United States | In place |
3. Change Notification
We will update this page whenever we add, remove, or replace a subprocessor. Changes take effect no earlier than 30 days after the update is posted.
If you have entered into a DPA with us, you may object to the appointment of a new subprocessor within 30 days of being notified. If you object and we cannot reasonably accommodate your objection, either party may terminate the affected services.
We recommend bookmarking this page and checking it periodically, or subscribing to updates by emailing privacy@dnsfox.com.
4. Contact
For questions about our subprocessors or to object to a subprocessor change, contact us at privacy@dnsfox.com.